Privacy Policy
Last Updated: 1 January 2026
1. Overview
P5 Group Enterprises Pty Ltd ("we," "us," or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we manage personal information collected via our website, p5group.com.au and other business activities.
2. Kinds of Information We Collect
We collect and hold personal information that is reasonably necessary for our business functions:
- Contact Details: Name, email address, phone number, and physical address.
- Technical Data: IP addresses, browser types, and website usage patterns.
- Sensitive Information: We only collect sensitive information (e.g., health data, professional memberships) with your explicit consent and if necessary for our activities.
3. How We Collect Information
We collect information through:
- Direct Collection: Information provided by you through enquiry forms, newsletter sign-ups, or when you contact us.
- Indirect Collection: Cookies and tracking pixels to log how you use our website.
- Third Parties: Information from business partners or public records where permitted.
4. Purposes of Collection, Use, and Disclosure
We collect and use your personal information to:
- Provide our products and services.
- Respond to your enquiries and provide customer support.
- Conduct marketing and business development, including direct marketing (subject to your opt-out rights).
- Comply with legal obligations and manage internal records.
5. Disclosure to Third Parties and Overseas Recipients
We may disclose your information to:
- Service Providers: Third-party contractors who assist with IT hosting, marketing, or payment processing
- Legal Authorities: Regulatory bodies or law enforcement when required by law.
- Conduct marketing and business development, including direct marketing (subject to your opt-out rights).
6. Data Security and Retention
We take reasonable steps to protect your data from misuse, loss, or unauthorised access:
- Security: We use technical measures like encryption and physical security for our databases.
- Retention: We destroy or de-identify personal information when it is no longer required for any permitted purpose.
7. Access, Correction, and Complaints
Under the APPs, you have the right to:
- Access and Correct: Request access to your personal information or ask us to correct inaccuracies.
- Lodge a Complaint: If you believe we have breached the APPs, contact our Privacy Officer (details below). We will respond to your complaint within 30 days.
8. Contact Details
For any privacy-related enquiries, please contact:
- Privacy Officer: Attn Privacy Officer
- Email: info@p5group.com.au
- Postal Address: Level 2, 8 Luisini Road WANGARA WA 6065
